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- Travel Employee. Travel employee has to access only to his/her own requests. He/she has no ability to see other employees, nor to work with other people's requests.
New booking
The functionality of the Group Module system allows you to create the following types of queries:
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If you plan more than four flights with UIA, use the Series group option. Here you can book serial transportation of passengers on one route and get the most favorable terms and prices.
Request Info
You can manage your bookings in the Request Info menu.
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Please note that you can only change your group data until the ticket is issued. After the tickets have been issued, any corrections to the booking must be requested through the Contact Center. Further changes and re-issue of tickets are paid services.
Modify request
In the Group Module system, you can change the transport parameters of an already requested group.
Using the Modify request menu, you can change the number of passengers in the group, the route, tour dates, as well as divide the group into two or more for a comfortable trip with us.
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The "Change itinerary" option enables you to change the route. You can change the departure or return dates, destinations, and other parameters of your request.
Please note that after modification, the request will be passed to the airline's employees for processing. The price of a modified request may differ from the original one.
Support
For more information and more detailed instructions, see the Support menu in the User guide section.
Please also read the rules for using the system in the User rules tab.
Should you have any problems or questions while using the Group Module system, please use the Report an issue option.
If you are an IATA agent and have not received the above instructions by email, please write about it in the section Report an issue and you will immediately be sent a general package of instructions for further use.
Contact & Support
Do you have questions?
- Contact your UIA manager at international.sales@flyuia.com or your UIA Group manager group.dep@flyuia.com